The Rajiv Gandhi International Airport (RGIA), Hyderabad has featured among the world’s top three airports for seventh year in a row in the Airports Council International (ACI) – Airport Service Quality (ASQ) rankings.
In its announcement of winners for ASQ award 2015, ACI declared the Hyderabad international airport, which is operated and managed by GMR Hyderabad International Airport (GHIAL), as the third best airport in the world in the million passengers per annum traffic category.
Third Best Airport in the World
The ACI Airport Service Quality (ASQ) programme is unique as the airport industry’s only global benchmarking programme measuring passenger satisfaction in real time while passengers are at the airport.
ACI, which carries out surveys at 300 airports around the world, ranks the airports on the basis of airport service quality surveys which represent passenger feedback on 34 key service indicators.
“It is a moment of great pride for us since we have had the rare honour of being ranked among the global top three airports from the very first year of operations and this year’s award marks the 7th year in a row that we have won this recognition”, said SGK Kishore, CEO, GHIAL
Hyderabad Airport is set to receive the award at the ASQ Awards Ceremony which is scheduled to take place during April as part of the 2016 ACI Asia-Pacific Regional Assembly in Gold Coast, Australia, in the presence of leaders from the global airports fraternity.