The Rajiv Gandhi International Airport (RGIA) here became the first airport in the country to launch e Boarding facility for all domestic passengers. Union Minister for Civil Aviation Ashok Gajapathi Raju clicked the service marking the inauguration of this facility that was built in-house by the GMR Hyderabad Airport (GHIAL).
e Boarding facility launched in RGIA Hyderabad
Now, a domestic passenger will have to flash his or her e-Boarding card on their mobile phones and furnish Aadhaar card number to walk into the airport and straightaway catch a flight. One can also use the boarding card issued by Common Use Self Service (CUSS) machine or check-in counters also.
Passengers will continue to have the flexibility to show a photo-ID in case the Aadhaar number is not available. This solution eliminates the need for manual stamping of boarding passes or check-in counters.
Speaking to presspersons after the launch, the Minister said a lot of hard work had gone into the process before its formal launch here on Monday. “The concept of keeping nefarious people out and helping passengers enjoy the convenience of air travel is a continuous process, globally. Airports constantly strive to offer a seamless interface between getting a boarding pass, getting their baggage cleared and actually boarding the aircraft,” he explained.
“The mix of passenger convenience and compliance with security systems has to be maintained, even as it keeps changing, considering that it is a very dynamic situation. Travel fatigue should not lead to travel rage and irritate passengers. Hyderabad and Bangalore airports are better administered. We will extend the e-Boarding facility in a phased manner, starting with airports that have high footfall,” Mr. Raju said.
CEO of GHIAL, S.G.K. Kishore said, “After a successful pilot project and the go-ahead from Bureau of Civil Aviation Security, we leveraged our internal capabilities to commence full-fledged end-to-end e Boarding facility shortest possible time. The implementation is the outcome of a collaboration with our stakeholders including Air India, Jet Airways and Spice Jet and the Central Industrial Security Force.”