The Telangana State IT Minister K T Rama Rao Launched My GHMC App on 16th July 2016. using this app citizens can take important documents such as birth and death certificates or for payment of property tax. The MyGHMC app will take care of these services and attend to grievances.
My GHMC App
The application, which is only for Android users currently, is available for download from the Google Playstore.
The first section deals with taxes, licences, LRS grievances and birth and death documents, while in the next section, complaints with photographs can be uploaded with details, for officials to take immediate and adequate action.
For personal information like property and important documents, a one-time password will be generated to the mobile phone submitted in the application. With that OTP, citizens can submit their details and know the status.
The first-ever complaint on the app was lodged by one J. Jagadish regarding stray dogs and streetlight problems in Musheerabad. The GHMC, under the chief information officer, has deployed staff to monitor the complaints.
The citizens do not have to register on the app to file a complaint unlike the website, where you need to give your e-mail ID. The individual can file a complaint according to categories, type, address and so on.
To register complaints on GHMC mobile app, one needs to capture the photograph of a problem like a pothole on the road or missing manhole cover and send it to register the complaint. A complaint number will be generated for the grievance and an SMS will be sent to the citizen intimating the grievances captured.
Simultaneously, an SMS will be sent to the official concerned based on the GPS location captured with the photo. Once the grievances are redressed, the same will be updated in the app along with the photograph and intimated to the citizen by SMS, he added.
Citizens and traders can also pay property tax and trade license fee through their smart phones by using a mobile phone application. The mobile phone application would enable residents and traders to calculate and pay their property tax and trade license fee. Citizens after knowing the status of the dues, can pay online via net banking, Surendra Mohan added.